Privacy Policy

Magnolia Grove Design & Cabinetry ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you interact with our advertisements, website, or contact forms — including lead generation forms on platforms such as Facebook and Instagram.

By submitting your information through one of our forms or contacting us, you agree to the practices described in this policy.

1. Information We Collect

When you fill out a contact or lead generation form, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Your interest (e.g., studio tour, kitchen or cabinetry project)

  • Your project timeline or any other details you voluntarily provide

2. How We Use Your Information

We use the information you provide solely to:

  • Respond to your inquiry and follow up with you directly

  • Schedule a studio tour or design consultation

  • Provide you with information relevant to your project or interests

  • Improve our advertising and outreach to better serve potential clients

We will not use your information to send unsolicited marketing communications or spam. If you receive communications from us that you did not request, you may opt out at any time by contacting us directly (see Section 7).

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

  • With Meta Platforms, Inc. (Facebook/Instagram) as part of our advertising and lead generation activity, subject to Meta’s own Privacy Policy

  • With our marketing agency or internal team members who assist us in responding to your inquiry

  • As required by law, legal process, or to protect the rights and safety of our business or others

4. Data Retention

We retain your information for as long as necessary to fulfill the purpose for which it was collected — typically while we are actively communicating with you about a project or tour. If no engagement occurs within a reasonable period, we will remove your information from our active records. You may also request deletion of your data at any time (see Section 6).

5. Cookies and Website Tracking

If you visit our website, we may use cookies or similar tracking technologies (such as the Meta Pixel) to understand how users find and interact with our site. This data helps us measure the performance of our advertising and improve your experience. You can control cookie settings through your browser at any time.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request that we correct any inaccurate information

  • Request deletion of your personal data

  • Opt out of future communications from us at any time

To exercise any of these rights, please contact us using the information in Section 7 below.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Magnolia Grove Design & Cabinetry

2305 Market Street, Wilmington, NC

Email: jill@magnoliagrovedesign.com

Phone: 910-218-0098

Website: www.magnoliagrovedesign.com

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.